The health and vitality of your organisation’s network and technology devices is absolutely paramount to its success. We at Integrated IT “Preferred Partners” understand that a reliable, functional and efficient network of computers and equipment is what keeps your business alive. Downtime is never an option. Our Integrated IT “Preferred Partner” service platform enables us to observe your servers and desktops at all times and to continuously identify potential and real issues.
We offer Remote Monitoring, support, and full management of networks for companies with or without IT professionals on staff. If you have IT professionals currently employed at your organisation, we work to support them and prove to be a valuable resource. For companies that do not have IT staff employed, we offer packages providing complete IT management.
Our certified engineers can design, install, integrate, update and maintain your organisation’s network to give you the edge on your competition. Our Integrated IT “Preferred Partners” service is designed to fit the specific needs of your business. With a long history of outstanding customer service and a reputation for excellent support and security options, we will be able to provide your business with the exact IT Network solutions it requires. From setting up email accounts to a full network build out, Integrated IT “Preferred Partners” Managed IT Services are the answer for you.
What Managed IT Network Services Will Do for You
Performance
With Managed IT Services from Integrated IT “Preferred Partners”, you’ll receive real-time proactive network and desktop monitoring. Your IT staff or designated personnel will receive customized performance alerts automatically from our secure monitoring technology. This allows internal IT to review issues holistically, as well as internally prioritize, and remediate issues based on severity instead of order of arrival. Our clients receive monitoring and validation of backup processes via daily e-mail confirmation. Backup remediation can eliminate any intervention on your part in the daily completion of the backup process.
We focus on the optimal performance of your network so that you can focus on your business.
Support
Integrated IT “Preferred Partner” Network and infrastructure support is designed to optimise device performance, increase productivity and reduce overall costs. When issues do arise, our Microsoft, Cisco, and VMware certified engineers can either visit on-site or resolve issues remotely for faster turnaround. Genesis IT “Preferred Partners” IT engineers is the answer to your network needs.
Integrated IT “Preferred Partners” provides support beyond monitoring alerting, and network management. For peace of mind, we offer a help desk program, which serves to assist your internal IT staff or provides direct support to your end users. No longer will your internal IT staff be saddled with the daily housekeeping and troubleshooting associated with keeping your infrastructure up and accessible. Internal IT would now be free to work on other projects and tasks without having to worry about scheduling and resolving internal support calls.
Genesis IT “Preferred Partners” also provides support continuity for your environment. Your company will never need to worry about its network when your staff calls in sick or schedules a vacation. Integrated IT “Preferred Partners” will already be familiar with your network through our monitoring, so we can offer on-site or escalated on-call service based on what is required for the given situation. Your staff can be assured if they are away from the office that the network will stay up and running.
Our 24/7 monitoring will support your critical operations and give you the peace of mind that your network is up and running.
To learn more about how Managed IT Services can benefit your company, Please fill in your details below and we will organise for one of our preferred Partners to answers your questions and help your situation.